Refund Policy

1. Service Confirmation

Fees are charged for agreed services, consultations, and course enrollments. Once a project starts, work is initiated, or a course enrollment is confirmed, the payment is considered committed to the service being delivered.

2. Course Enrollment Policy

All course fees are non-refundable once the enrollment is confirmed and course access has been granted. This applies regardless of whether the student attends the classes, accesses the materials, or completes the course. Change of mind, lack of time, or personal circumstances do not qualify for a refund. By enrolling, the student acknowledges and agrees to this policy.

3. Non-Refundable Situations

Refunds are generally not provided for completed work, failed external platform outcomes, or circumstances beyond our control, such as account lockouts or policy changes by third-party platforms.

4. Exception Cases

If a payment was made in error, a duplicate transaction occurred, or a written agreement clearly states a refund condition, the matter may be reviewed on a case-by-case basis. This does not apply to course enrollments unless the payment was duplicated or made in error.

5. Contact for Refund Requests

Refund requests should be sent with valid transaction information and a clear explanation to our support contact for review.